Croatia Airlines Refund & Compensation Guide
Croatia Airlines flight delay compensation. Croatia Airlines flight cancellation compensation. Learn how to get full refund from Croatia Airlines, refund policy specifics and how to claim Croatia Airlines compensation online.
Regulations EC261 / UK261
Croatia Airlines is an airline based in Zagreb, Croatia. As it is a EU airline, it has to comply with European laws. When it comes to air passenger rights and compensations, there are two regulations which apply to Croatia Airlines flights: the EU Regulation (EC) No 261/2004 and the Regulation UK261. If your Croatia Airlines flight is delayed, cancelled or overbooked, you might be entitled to EU or UK flight compensation. Don’t forget to file a claim!
EU and UK air passenger rights laws are practically identical.
Have You Experienced Any of This?
Flight Delay
Flight Cancellation
Denied Boarding
Croatia Airlines Flight Delay Compensation
ELIGIBILITY:
all passengers (includes infants)
If your Croatia Airlines flight reaches destination 3 or more hours later than scheduled, and the delay is due to the airline’s fault, not extraordinary circumstances, you might be entitled to EU flight delay compensation from Croatia Airlines (up to 600 euro). For example, technical problems and staffing shortages are considered the airline’s fault (you can get compensation).
Croatia Airlines Refund For Cancellation
ELIGIBILITY:
all passengers (includes infants)
If Croatia Airlines cancels your flight, you must be given either a new flight to your destination or a full refund. You have a right to choose whatever suits your travel plans the best. These rules apply to all Croatia Airlines flights — flights both departing from and arriving in Europe (i.e., EU, EEA, UK). In some cases, you can also get EU flight cancellation compensation.
How Much Can You Claim?
€250
SHORT-HAUL FLIGHTS
Up to 1,500 km
€400
MEDIUM-HAUL FLIGHTS
1,500 – 3,500 km
€600
LONG-HAUL FLIGHTS
More than 3,500 km